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- GENERAL SERVICES ADMINISTRATION
- Washington, DC 20405
-
-
- FIRMR BULLETIN C-19
-
- TO: Heads of Federal agencies
-
- SUBJECT: Information system security (INFOSEC)
-
- 1. Purpose. This bulletin provides information about system
- engineering, installation, maintenance, repair, training,
- accounting, key services, and other support services pertaining to
- INFOSEC and electronic equipment, including the design, engineering
- and other arrangements in meeting network transmission and TEMPEST
- requirements. It also provides information about Federal Secure
- Telephone Service (FSTS).
-
- 2. Expiration date. This bulletin contains information of a
- continuing nature and will remain in effect until canceled.
-
- 3. Contents.
-
- Topic Paragraph
-
- Related material..........................................4
- Information and assistance................................5
- Definitions...............................................6
- Acronyms..................................................7
- Program description.......................................8
- FSTS....................................................8a
- INFOSEC service.........................................8b
- STU-III terminal........................................8c
- TEMPEST.................................................8d
- Maintenance and repair..................................8e
- Other services..........................................8f
- Acquisition of equipment and service....................8g
- INFOSEC training service..................................9
- General.................................................9a
- Service and rates.......................................9b
- Request for training....................................9c
- National Security Agency (NSA) certification............9d
- Interagency agreements....................................10
- Cancellation..............................................11
- Information and Assistance Contacts..................Attachment A
- INFOSEC Courses Available............................Attachment B
- Special Support Services Available...................Attachment C
-
-
- TC 90-1 Attachments
-
- FEDERAL INFORMATION RESOURCES MANAGEMENT REGULATION
- APPENDIX B
- FIRMR Bulletin C-19
-
-
- 4. Related material. FIRMR Part 201-24.
-
- 5. Information and assistance. See Attachment A.
-
- 6. Definitions.
-
- a. "Central Office of Record (COR)" means a central office
- within an agency or organization that maintains and safeguards
- records of accountable COMSEC materials received or created by
- Government organizations subject to COR oversight.
-
- b. "COMSEC" means communications security systems, services,
- and concepts that constitute protective measures taken to deny
- unauthorized persons information derived from telecommunications of
- the United States Government related to national security and to
- ensure the authenticity of any such communications.
-
- c. "Federal Secure Telephone Service (FSTS)" means a worldwide
- secure voice service designed to protect sensitive and classified
- voice transmissions.
-
- d. "Information Systems Security (INFOSEC)" means a composite
- of factors necessary to protect FIP systems and the information
- they process to prevent exploitation through interception,
- unauthorized electronic access, or related technical intelligence
- threats, and to ensure authenticity. This protection results from
- the application of security measures; including cryptosecurity,
- transmission security, emission security, and computer security; to
- systems that generate, store, process, transfer, or communicate
- information of use to an adversary, and also includes the physical
- protection of sensitive material and sensitive technical security.
-
- e. "TEMPEST" is the investigation, study, and control of
- compromising emanations from electrical and electronic equipment.
-
- 7. Acronyms.
-
- COR Central Office of Record
- FIP Federal Information Processing
- FSTS Federal Secure Telephone Service
- STU Secure Telephone Unit
-
- 8. Program description. Following is a description of INFOSEC
- programs and services, and COMSEC equipment and consultation
- services worldwide:
-
-
-
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- FIRMR Bulletin C-19
-
-
- a. FSTS. FSTS is a full-service secure voice
- telecommunications service using the STU-III voice and data
- terminal. FSTS facilities may be installed in the private
- residences of persons that must work with sensitive or classified
- information.
-
- b. INFOSEC service. GSA provides INFOSEC system and equipment
- protection services to Government agencies within the 50 States,
- Puerto Rico, Bermuda, the Virgin Islands, Canada, Mexico, Europe,
- and the Far East. Service Centers are strategically located to
- ensure that appropriate levels of service are maintained.
-
- c. STU-III terminal. The STU-III Low Cost Secure Voice/Data
- Terminal is the latest generation of full service secure
- telecommunications equipment. GSA is available to assist Federal
- agencies with implementation of STU-III equipment. Services
- available include COR support, COMSEC accounting, keying services,
- and GSA maintenance contracts.
-
- d. TEMPEST GSA manages a TEMPEST service to support the needs
- of Federal agencies on a worldwide basis. TEMPEST services are
- performed in accordance with applicable Department of Defense
- documents. GSA TEMPEST services include vulnerability analysis of
- facilities and FIP resources that process classified and sensitive
- information applications; user awareness and familiarization
- briefings; and continuous evaluation of equipment applicability
- standards.
-
- e. Maintenance and repair. GSA offers continuous long-term
- system and equipment services and repair; see Attachment A for
- information and assistance contacts. Services include:
-
- (1) Emergency repairs available 24 hours a day, 7 days a
- week, providing a 4-hour national average response time; and
-
- (2) System failure analysis, trouble isolation,
- assistance, coordination, and restoration.
-
- f. Other services. GSA engineers and technicians will advise
- and assist Government agencies on all INFOSEC matters. Attachment
- C lists some of the special services available.
-
- g. Acquisition of equipment and service. Acquisition of
- equipment or service for resale has demanded changes in methodology
- for cost recovery. These services are attainable on the basis of
- a percentage charge for each contract. Information about the
- rate-setting process can be obtained by contacting the
- organizations listed in Attachment A, paragraph a.
-
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- FIRMR Bulletin C-19
-
-
- 9. INFOSEC training service.
-
- a. General. GSA operates an INFOSEC Training Center in Kansas
- City, Missouri. Some of the courses are conducted at extension
- training facilities in Washington, DC and San Francisco,
- California. The center can also provide on-site training at agency
- locations. Attachment B provides a listing of courses.
-
- b. Services and rates. The course schedule and tuition rates
- are based on resident courses conducted at a resident training
- center. Rates for courses at locations other than the Kansas City
- Training Center will include course cost plus travel, per diem, and
- materials for instructors.
-
- c. Request for training. Agencies should address requests for
- training to the Registrar of the INFOSEC Training Center. If an
- agency has established a point of contact, the request should be
- routed through the agency's representative. The request should
- state the training and schedule desired and should arrive at the
- Registrar at least 45 days before the requested training date. See
- Attachment A for addresses. Course catalogs provide detailed
- information on the course requirements.
-
- d. NSA certification. Students requiring NSA certification
- for performance of maintenance will receive a COMSEC Maintenance
- Training and Experience Record (DD Form 1435) upon successful
- completion of COMSEC equipment courses.
-
- 10. Interagency agreements Interagency agreements are available
- to agencies requiring comprehensive services for systems and
- networks that use multiple equipment and services. GSA will
- negotiate a rate for these special agreements.
-
- 11. Cancellation. FIRMR Bulletin 37, revision 1 is canceled.
-
-
-
-
-
-
- Thomas J. Buckholtz
- Commissioner
- Information Resources
- Management Service
-
-
-
-
- 4
- FIRMR Bulletin C-19
- Attachment A
-
- INFORMATION AND ASSISTANCE CONTACTS
-
-
- a. Rates and Billing Information:
-
- General Services Administration
- Information Security Management Division
- Service Coordination (KVIPC)
- 7th & D Streets, SW, Room 5915
- Washington, DC 20407
-
- Telephone: FTS 458-7310 or (202) 708 7310
- AUTOVON 335-1708
-
- Message Address: GSA INFO SEC MGMT DIV WASH DC//KVIPC//
-
- b. Policy, Engineering, Planning, Agreements and New Services:
-
- General Services Administration
- Information Security Management Division
- Program Management and Evaluation (KVI-M)
- 7th & D Streets, SW, Room 5060
- Washington, DC 20407
-
- Telephone: FTS 458-7200 or (202) 708-7200
- AUTOVON 335-1708
-
- Message Address: GSA INFO SEC MGMT DIV WASH DC//KVI-M//
-
- c. INFOSEC Training Information:
-
- General Services Administration
- Information Security Management Division
- Information Security Training Center
- ATTN: Registrar (KVIS-6)
- 1500 East Bannister Road
- Kansas City, MO 64131
-
- Telephone: FTS 926-7682/6921 or (816) 926-7682/6921
- AUTOVON 465-7682/6921
-
- Message Address: GSA SPEC OPS BR KANSAS CITY MO//KVIS-6//
-
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- FIRMR Bulletin C-19
- Attachment A
-
-
- d. Operation, Equipment Services, and Application Engineering:
-
- General Services Administration
- Information Security Management Division
- Service Coordination (KVTPC)
- 7th & D Streets, SW, Room 5060
- Washington, DC 20407
-
- Telephone: FTS 458-7310 or (202) 708-7310
- AUTOVON 335-1708
-
- Message Address: GSA INFO SEC MGMT DIV WASH DC//KVIPC//
-
- e. Day-to-Day Operations, Recurring/Continuing Equipment Services.
- Contact your local operations area as shown below:
-
- (1) Eastern Operations:
-
- (a) Washington, DC Area Operations
-
- General Services Administration
- Information Security Management Division
- Metro Operations (KVIE)
- 7th & D Streets, SW, Room 5060
- Washington, DC 20407
-
- Telephone: FTS 458-7530 or (202) 708-7530
-
- Message Address: GSA INFO SEC MGMT DIV WASH DC//KVIE//
-
- (b) Field Services (Central & Eastern Time Zones)
-
- General Services Administration
- Information Security Management Division
- Field Operations (KVTEF)
- 7th & D Streets, SW, Room 5670
- Washington, DC 20407
-
- Telephone: FTS 458-7510 or (202) 708-7510
-
- Message Address: GSA INFO SEC MGMT DIV WASH DC//KVIEF//
-
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- 2
- FIRMR Bulletin C-19
- Attachment A
-
-
- (c) European Operations
-
- Facility Engineering and Services/GSA
- Stop 94, KVIEF
- APO New York, NY 09057
-
- Telephone: (49) 69-699-6430
- AUTOVON 330-6430
-
- Message Address: FAC ENG & SVCS RHEIN MAIN GE//GSA//
-
- (2) Western Operations:
-
- (a) Field Operation (Mountain & Pacific Time Zones)
-
- General Services Administration
- Information Security Management Division
- Western Operations (KVIWF-9)
- 450 Golden Gate Avenue
- P.O. Box 36058, Rm 1001
- San Francisco, CA 94102
-
- Telephone: FTS 556-7943 or (415) 556-7943
- AUTOVON 586-6854
- Message Address: GSA WEST OPS BRANCH SAN FRANCISCO
- CA//KVIWF//
-
- (b) Pacific Operation (Hawaii and the Far East)
-
- General Services Administration
- Information Security Management Division
- Western Operations (KVIWP-9)
- 450 Golden Gate Avenue
- P.O. Box 36058, Rm 1001
- San Francisco, CA 94102
-
- Telephone: FTS 556-7939 or (415) 556-7939
- AUTOVON 586-6854
-
- Message Address: GSA WEST OPS BRANCH SAN FRANCISCO
- CA//KVIWP//
-
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- 3
- FIRMR Bulletic C-19
- Attachment B
-
- INFOSEC COURSES AVAILABLE
-
-
- Course Title Course Number
-
-
- COMSEC POLICY AND MANAGEMENT
-
- Telecommunications
- Security Specialist GT-1501
-
- COMSEC Accounting GT-1201
-
-
- COMSEC EQUIPMENT
-
- KY-71 Limited Maint. EQ-2210
-
- KY-71 Type IV Maint. EQ-2314
-
- Key Generator
- Systems Analysis
- w/o Limited
- Maintenance EQ-2230
-
- KG-84 Limited Maint.
- w/Systems EQ-2226
-
- KG-81 Limited Maint.
- w/Systems EQ-2235
-
- KG-84 & KG-81 Limited
- Maint. w/Systems EQ-2228
-
- KG-84 & KG-94 Limited
- Maint. w/Systems EQ-2232
-
- KG-84, KG-81, & KG-94
- Limited Maint.
- w/Systems EQ-2234
-
- KG-81 & KG-94 Limited
- Maint. w/Systems EQ-2239
-
- Equipment Installation
- Techniques GT-1208
-
-
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- 1
- FIRMR Bulletin C-19
- Attachment B
-
-
- SECURE DATA SYSTEMS OPERATIONS AND MAINTENANCE
-
- Personal Computer
- Primer for Electronic
- Technicians CS-3101
-
- BLACKER KDC/ACC
- Systems Operations CS-3448
-
- BLACKER KDC/ACC
- Systems Maintenance CS-3443
-
- IBM ASTW
- Maintenance CS-3303
-
-
- SPECIALIZED CUSTOM COURSES
-
- Customized courses to meet specific requirements can be arranged
- with the INFOSEC Training Center (ITC). The ITC can provide
- training support on short notice and, with a highly professional
- and experienced staff, can provide flexible and timely responses.
- Information can be obtained by contacting the ITC organization
- listed in Attachment A.
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- 2
- FIRMR Bulletin C-19
- Attachment C
-
- SPECIAL SUPPORT SERVICES AVAILABLE
-
-
- Special support services include, but are not limited to, the
- following:
-
- Application engineering
- Circuit acquisition
- Corrective and preventive maintenance for a wide
- variety of equipment
- Cost estimates
- Equipment fabrication
- Equipment rehabilitation
- Facility design
- Fault diagnosis
- Logistic support
- Network integrity assurance
- On-site surveys
- Printed wiring board repair
- Contracting
- System and equipment installation
- System engineering
- TEMPEST
- Training
- Modifications (mandatory)*
-
- * The National Security Agency (NSA) requires that each agency
- fund for its own modification kits or purchase them through GSA.
- When GSA purchases a modification kit for an established rate
- customer, the cost of the kit will be passed on to the customer.
- If the modification is mandatory, its application (labor etc.) by
- GSA will be covered, provided it can be performed during a routine
- visit or trouble call.
-
- A non-established rate customer requesting modification services
- for equipment not maintained on a monthly service agreement will be
- billed for the modification kit, and application of the
- modification will be at the hourly at-cost rate.
-
- All optional modifications will be performed on an at-cost basis.
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